The District Consumer Disputes Redressal Commission (East), Delhi, has ruled against Amazon Retail India and Appario Retail, directing them to refund ₹61,990 with interest to the complainant for delivering an incorrect laptop. The Commission also awarded compensation and litigation costs, emphasizing the need for stronger accountability and verification in e-commerce deliveries.
The case was argued by Advocate Anushkaa Arora, Principal & Founder of ABA Law Office, on behalf of the complainant.
The said case argued by Ms Arora finds reference in:
SSC Online
BW Legal World
Bar and Bench
The Bar Bulletin